Privacy Policy

Information Collection

CreateOnlineMenu (createonlinemenu.com, my-menu.co), a service operated by API.chat Company (Registered PE PAVEL OSADCHUK, 400806806, YEREVAN ARMENIA), allows you to create, manage, and share online menus for restaurants, cafes, bars, etc. Our main product is a software hosted on our servers that perform these tasks for you.

To provide a secure and stable service, we collect certain information about you and your devices. Here's what we collect:

Account Information

To create an account, we collect your email address, name, and time zone for personalization, updates, and other essential information. We do not sell your personal information to third parties, and we will not use your name in marketing statements without your permission. For your safety and ours, we store the IP addresses of all your logged-in devices. We store these in logs for 30 days for security purposes.

Unique Identifiers

Our services are provided via the web. To connect your logged-in account with your browser, we might store unique identifiers in cookies.

User-generated Information

While using CreateOnlineMenu, you create data in the form of digests, account settings, sources, etc. These are stored on our servers and may personally identify you. We track browsing data for statistical purposes and keep any correspondence for future reference. We also store any information you volunteer, like surveys, for as long as it makes sense.

Information Management

Account Information

You can change your account information (email, name, time zone) inside "Account settings". IP logs are stored for 30 days and then deleted. To mark all recorded IP addresses for deletion, please contact support@api.chat.

Deletion of Information

You can access, change, or delete your personal information at any time by contacting us at support@api.chat. We ensure that no data is stored on our servers beyond 30 days.

GDPR

If you are an EU resident, you have certain rights regarding your personal information. We recognize and comply with GDPR and those rights, except as limited by applicable law. These rights include the Right of Access, Right to Correction, Right to Erasure, Right to Complain, Right to Restrict Processing, Right to Object, Right to Portability, and the Right to not be subject to Automated Decision-Making. Please note that compliance with requests may affect your use of our services and could result in closing your account.

Third-Party Services

We rely on third-party services to provide certain aspects of our services. These services may come into contact with some of your data. We ensure these services meet our rigorous standards. For payments, we use trusted, industry-standard payment providers and never store credit card information on our servers.

Sub-processors

We utilize various sub-processors, including third-party entities and content delivery networks, to support our services. These sub-processors may have access to or process your personal data. We conduct evaluations of these sub-processors' security, privacy, and confidentiality practices and ensure data protection compliance through Data Protection Agreements. For more information on sub-processors, please contact us at support@api.chat.

Process to Engage New Sub-processors:

CreateOnlineMenu.com will provide prior notice through this advisory of any updates to the list of sub-processors that are being used or may be used to deliver our services. We commit to keeping this list regularly updated to keep our customers informed of the scope of sub-processing associated with the services we offer.

Infrastructure Sub-processors – Service Data Storage and Processing

CreateOnlineMenu.com owns or controls access to the infrastructure used for hosting and processing Customer Content, except as otherwise stated. Currently, our production systems for hosting Customer Content are located in facilities in the United States and in the infrastructure sub-processors listed below. These entities are engaged for the storage and processing of Service Data to ensure the proper delivery of our services.

Service Specific Sub-processors

CreateOnlineMenu.com collaborates with certain third-party providers to offer specific functionality within our services. These providers, listed below, access Customer Content to deliver the relevant functionality. Their usage is limited to the indicated services.

Disclosure

We may disclose your personal information if required by law or a breach in our Terms of Service. In such cases, we will notify you via your listed e-mail or contact address in accordance with the law.

Security

We take reasonable precautions and follow industry best practices to protect your personal information and prevent it from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed. We will inform you and the correct authorities about any material breaches of security affecting personal identifiable information.

Age Of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time. We recommend reviewing it frequently. Changes and clarifications take effect immediately upon their posting on the website. Significant changes will be notified by emailing the account owner or by placing a prominent notice on our site. If we are acquired or merged with another company, your information may be transferred to the new owners to continue providing services to you.

Contact Information

If you would like to: access, change or delete your personal information, register a complaint, or simply want more information, contact us at support@api.chat.